In the article is presented the complex of information and functional models destined for the typical system of enterprise computer quality management on basis of the process approach and requirements from ISO 9000 standard series. On basis of specific examples the authors subscribe the relationship between enterprise processes and automated business processes of the software platform «1C: Enterprise 8.2». The information model and the method for unified description and maturity assessment for enterprise processes are proposed.
Keywords: quality, quality management, computer quality management, functional model, information model, process, process maturity, resource