Knowledge exchange makes a significant contribution to the formation of a company's competitive advantage. Digital knowledge sharing (DKS), being
the only alternative during remote work, has opened up new opportunities for companies to adapt to constantly changing conditions. This paper studies the
conditions affecting the DKS. The significant characteristics of the knowledge models contributing to the DKS are identified and analyzed.
The exploratory factor analysis provides evidence that all the characteristics are combined into three key factors: ease of development, ease of use and
usefulness of the model. This study opens up opportunities for an empirical study of the role of knowledge models in stimulating DKS and sets guidelines
for managers to choose an approach to its organization.
Keywords: mind map, concept map, flowchart, causal chain, decision tree, Ishikawa diagram
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