The paper deals with tangible and intangible infrastructures for innovation support. The problems of “soft” (intangible) infrastructure were highlighted. It has been shown that the major barriers for growth of innovative companies are connected with the level of trust, the development of a cluster (network) cooperation, as well as the communication gap between companies and potential customers. Cases of infrastructure projects of Novosibirsk region are presented.
Keywords: Tangible and intangible infrastructures; diffusion of innovations; communication gap; trust and partnership
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