Development of Russian electronic document management systems and workflow management: experience and innovation of i-Sys

The article discusses the experience of i-Sys in the development of software products for electronic document management and workflow management. It describes the process of selecting attractive niche marketing, the key success factors, approaches to the use of industry best practices and the best information technologies. This publication tells about techniques of creating unique human capital and talent management system, which were essential to the successful generation of business ideas. It presents the structure of the developed product line, the functionality and competitive advantages, describes the main areas of application, examples of customers using DocTrix Platform, and the main results for customers. The material demonstrates the capabilities of Russian programmers in Business Process Management system’s development.

Keywords: software development, business process automation, electronic document management system, improving business efficiency