Quality management system as a tool for improvement university activities (experience of Tver State University)

The article presents the experience of Tver State University to build a quality management systems (QMS). Provides information on the major stages of creating a quality system, the formation of the organizational structure, the development of basic QMS documentation. We consider the practical aspects of quality management formation and the formation of the internal system of monitoring and of quality assurance, the achievements of Tver State University to improve the quality management systems.

Keywords: quality assurance, formation quality assessment, formation quality management, quality management systems, monitoring