The authors of the article have analyzed the best world practices of Russian and foreign technology brokers providing crowdsourcing and scouting services to find external solutions to customers’ challenges. Approaches to formulating challenges and classifying them have been considered in detail. The study of the brokerage activities for seeking challenge solutions and broad involvement of solvers from different countries are implemented. The authors have formulated trends and opportunities for the development of technology brokerage in Russia and abroad
Keywords: technology brokerage, external solutions to customers’ challenges and their management systems, crowdsourcing and scouting services and companies, challenges’ solvers
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